Since COVID, Progress has been a digital first service with very little in-person services. Since the lockdown has been lifting people have asked about bringing these back. The question is how to do it with our larger client base. If we keep with home visits fewer people can be seen and we are going to have to start charging for travel time to maintain income. The alternative is sourcing office premises (likely in Kilmarnock) and asking clients to come to me.
We have decided to find out what people think while we work on this. Nothing has yet been decided but I am looking into both ways and see if we should be moving away from the digital first service for local persons.
Please check out the survey here- https://forms.gle/6XhbC3CuK2ayQDC46